AI language models like ChatGPT can have a significantimpact on advertising and advertisers in several ways. Its a great time to be getting you and your team up-to-speed with what tools like ChatGPT, Midjourney and other Generative AI can offer advertising services. It's also getting urgent. You won't lose customers to ChatGPT, but you might lose customers to other organisations using ChatGPT.
- Content Generation: ChatGPT can create high-quality content for advertising campaigns, including: social media posts, ad copies, and even scripts for video or radio
advertisements. This can significantly speed up the process and reduce the
workload of creative teams. - Consumer Insights: These AI models can process and analyse vast amounts of data, helping to extract key consumer insights. This can guide advertisers to better understand their
audience, segment markets, and customize their campaigns for more impact. - Personalisation: ChatGPTcan help advertisers deliver more personalised content. Based on customer data, AI can generate unique content that speaks directly to individual consumers,
increasing engagement and conversion rates. - Chatbots and Customer Interaction: AI models can power chatbots that handle customer interactions, answering queries, offering recommendations, and promoting
products in a personalised and interactive way. - A/B Testing: With AI, it's easier and faster to generate multiple versions of an ad and conduct A/B testing. This helps to determine the most effective messaging and creative
strategy, leading to more successful advertising campaigns. - Predictive Analysis: AI can analyse trends and use predictive modeling to help advertisers foresee future market tendencies and consumer behaviors. This can help in strategising
and planning for future advertising campaigns. - Data-Driven Decisions: With the data analysis capabilities of AI, advertisers can make more informed, data-driven decisions. AI can help identify what's working, what isn't, and
why, leading to more effective advertising strategies. - Cost Efficiency: Automated AI processes can lead to cost efficiency by reducing the time and
manpower required for tasks like content creation, data analysis, and customer
interaction.
It's important to note, however, that while AI can enhance advertising, it also comes with its own set of challenges, such as data privacy concerns and the risk of over-reliance on automation. It is also not on its own going to understand the context in which you are operating, improve a product or know your objectives. It can help with these, but it is best used as a tool to support and augment the creativity and strategy of human advertisers. To get the best use out of generative AI, the right questions need to be asked or the answers may deliver the results you want.
Now is the time to get everyone up to speed with these emergent technologies. They are developing fast and many will be left behind. But help is out there. Matomico offers courses, training and consultancy to help people understand the technologies and how organisations can use them to enhance their performance at all levels, including:
-Foundational workshops to get people to the same baseline
-Developing prototype approaches to test and learn
-Developing products and services harnessing Generative AI
ps. At Matomico, we see artificial intelligence as our co-worker and so this article was written in colaboration with ChatGPT.
MartinTalks, martin@matomico.com, www.matomico.com